The best Side of etech
The best Side of etech
Blog Article
Etech’s world facilities – Onshore, Nearshore, and Offshore, contain the abilities to customise the solution that greatest fit all your wants. With Etech’s world-wide outreach, Etech is usually accessible to help your consumers and supply regular Fantastic experiences.
A group of devoted leaders inside the Get in touch with Centre industry who're keen about earning a remarkable variation for our
About us Etech delivers subsequent-technology BPO alternatives. a world minority-owned enterprise, Etech has made and trademarked how to show your details into strategic insights. Leveraging the strength of artificial furthermore human intelligence Etech improves training and coaching to focus on critical behaviors generating enhanced purchaser activities and shareholder worth. Etech released in 2003 with only four hundred employees and just one Call Middle in Nacogdoches, Texas.
Etech is undoubtedly an omnichannel buyer engagement alternatives supplier for some of the entire world’s foremost and many highly regarded brand names. The encounter Etech has acquired across a wide array of business enterprise verticals lets us to continuously supply Fantastic, personal purchaser activities.
Learn More existence At Etech Etech believes in Operating tough and enjoying hard and strives to generate personnel really feel empowered and confident in The work They are really undertaking.
At QEval, we’re committed to aiding contact centers make improvements to their overall performance by means of obvious, actionable insights. Our general performance analytics experiences provide you with a detailed breakdown of agent things to do, shopper interactions, and operational bottlenecks, so you can also make informed conclusions that bring about measurable advancements. With QEval, you don’t just get experiences—you can get the applications and recommendations to act on them.
Etech’s innovative technological know-how answers and professional leaders realize your company requires and understand the strategic insights your brand ought to push outcomes.
✅ surprising Rewards further than compliance Do not skip this opportunity to remodel your Speak to center functions! routine a meeting with our experts:
Metrics like tackle time, CSAT scores, resolution fees, and actionable insights are key to good results in 2024. absent are the days of concentrating entirely on phone quantity. Now, it’s about digging into the caliber of Every single interaction and driving precise benefits. willing to get your contact Middle overall performance to the following stage? Enroll at QEval College and ???? Listen to Shawndra’s whole Perception listed here: #QEvalUniversity #PerformanceMetrics #CustomerExperience #AgentPerformance #CXLeadership
whether or not it’s reducing get in touch with occasions, improving upon agent productivity, or maximizing the overall shopper working experience, our methods are built to travel true outcomes. able to see how QEval could make a variance in the functions? Get in touch with us nowadays To find out more. Make contact with Us: #QEvalPerformance #AgentOptimization #ContactCenterSuccess #OperationalEfficiency
The combination of care, rely on and Power brought for the small business is exactly what will make the society at Etech distinctive. Our CEO frequently says, “If we look after our people, the figures will handle by themselves.”
improving your Get in touch with Centre’s functionality doesn’t have to be complicated. With QEval University, you’ll attain usage of crucial instruments and teaching that provide precise, measurable enhancements in agent efficiency.
meet up with Malisha, a shining star on our Customer Service workforce! From tackling jobs to taking pleasure in pleasurable workforce things to do, Malisha appreciates how to help keep the balance amongst do the job and Participate in. Her optimistic Mindset and staff spirit make her a joy to work with.
A group of devoted leaders while website in the Speak to center business who're enthusiastic about creating a remarkable big difference for our
Here's just some important functions of what we provide: ✅ in depth insights into agent general performance by way of in depth analytics
Report this page